Wednesday, February 23, 2011

New Facebook Page Settings - Email Notifications

If you're a Facebook page administrator, you may have noticed that you're receiving email notices when your fans interact with your page. For some of you, that may be helpful. For others, it may be overwhelming. When Facebook transitioned pages to the new layout, the default was to email page admins with every fan interaction. To stop receiving these emails:
  • Go to your page and click "Edit Page" at the top right corner
  • Click "Your Settings" at the top left column
  • Uncheck the second box next to "Send notifications to (your name) when people post or comment on your page (see the photo below - the box is checked)
  • Click "Save Changes"
And if Facebook is working properly, the emails will stop. Facebook hasn't ironed this setting out completely, however, so don't be surprised if you still have to delete the occasional email. (I have this week.)

Instead of relying on emails to tell you what your fans have been up to, try using Facebook as your page (as described in my previous post) and clicking on the "Notifications" icon.

Tuesday, February 15, 2011

Using Your Personal Profile to Post Comments on Your Facebook Business Page

Some of my clients have asked if they can post comments on their business pages from their personal profiles instead of from their business pages. In the past, my answer was unfortunately no. With the new updates to Facebook pages, the answer is now yes! Here's how:

  • Visit your business page on Facebook
  • In the top right corner, click "Manage" then click "Edit Page" in the dropdown menu
  • In the left top area, click "Your Settings"
  • Make sure there is no check in the box next to "Always comment and post on your page as (Page Name) even when using Facebook as (Your Name).
  • Click "Save Changes"
  • Go back to your business page.
  • Comment on or "like" existing posts by the page or its fans and it will appear to come from your personal profile.
You will need to repeat this process to switch back if you want to leave comments as the business page. The new changes mean you can now also leave comments and "like" posts on other Facebook pages as your business page, but that's another story for another day.

Happy posting!


UPDATE: This setting does not apply to Facebook's mobile application. Your likes, comments and wall posts will always appear to come from your Page, not your Personal Profile.